If something goes wrong, you'll know in seconds.
A persistent SOS button on every carer's phone — falls, aggression, medication errors, safeguarding — captured with GPS, escalated up your chain, and timelined for review.
One-tap SOS
Floating button on every screen of the carer app. Type, optional context, send. No menus, no friction.
GPS + address capture
Location pinned to the incident so the on-call manager can dispatch help or call 999 with the exact address.
Escalation chains
Senior on shift → manager on call → director. Auto-escalates if not acknowledged within your SLA.
Lone worker timer
Carers start a timer on entry. If it isn't cleared, the alert raises itself — no one has to notice the silence.
DNACPR & advance decisions visible
DNACPR, ReSPECT and advance life decisions are shown on the visit screen before an emergency, so carers and 999 callers act on the right information.
Incident timeline
Every action — raised, acknowledged, resolved — is timestamped for post-incident review and safeguarding.
What changes in your service
"The first SOS pulled three carers and a manager to the door within four minutes. That used to be a phone tree."
- Under 60 seconds from SOS to manager handoff
- Lone-working compliance evidence on demand
- DNACPR status never discovered too late
- Safeguarding incidents captured at source, not reconstructed later
- 999 handover with location and clinical context ready
See Carein.one running on your real rota.
30-minute walkthrough. No procurement gauntlet.